Linguella

PRIVACY POLICY

Valid from: October 11, 2025

These personal data processing principles are drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. PERSONAL DATA CONTROLLER

The controller who determines the purpose and means of personal data processing is:

Name/Title: Pyloop Studio – Jitka Kopečková

Registered address: Pod Vodojemem 399/12a, 40010 Ústí nad Labem

IČO: 74161121

Contact: studio@pyloop.cz

2. WHAT DATA DO WE PROCESS

We process the following categories of personal data:

Identification data: Name, surname.

Contact details: E-mail address, telephone number (if provided).

Billing data: Address, for entrepreneurs additionally company name, company registration number, VAT number.

Contract performance data: Order data (purchase date, price), license key, type of purchased software.

Technical and operational data: IP address, information about the operating system and browser (to ensure compatibility and technical support), website logs.

Website behavior data: Information obtained through cookies (see point 8).

3. PURPOSE AND LEGAL BASIS OF PROCESSING

Purpose of processingData categoriesLegal basis according to GDPRRetention period
Contract performance (Sale and delivery of license)Identification, contact, billing, performance dataArticle 6(1)(b) – Performance of the contractFor the duration of the contractual relationship.
Fulfillment of legal obligations (Accounting, taxes)Billing, performance dataArticle 6(1)(c) – Legal obligation10 years from the end of the tax period.
Legitimate interest (Technical support, dispute resolution, license protection)Identification, technical, performance dataArticle 6(1)(f) – Legitimate interest4 years after termination of the contract or until the dispute is resolved.
Legitimate interest – Marketing (Sending commercial communications to existing customers)Contact detailsArt. 6 (1) (f) – Legitimate interest (Act No. 480/2004 Coll., Section 7 (3))Until the consent is withdrawn/objection is raised.
Consent (e.g. sending newsletters to third parties, analytical cookies)Contact, technical detailsArticle 6(1)(a) – Consent of the data subjectFor the duration of the consent.

4. GROUNDS FOR PROCESSING BASED ON LEGITIMATE INTEREST

Direct marketing (commercial communications): We use your email to send you information about our software and related news. You have the right to object to this processing at any time. You can unsubscribe in each email.

License protection and security: Processing of IP address and technical data to prevent license abuse or cyber attacks.

Enforcement of legal claims: Use of data to resolve complaints and disputes.

5. TRANSFER OF PERSONAL DATA (PROCESSORS)

We only transfer your data to verified third parties (processors) who comply with data protection standards and are necessary for the fulfillment of our obligations:

Payment gateways: For processing online payments.

Accounting and tax service providers: For bookkeeping.

Technical and IT service providers: For server management and email communication.

Data is not transferred to third countries outside the EU/EEA.

6. YOUR RIGHTS UNDER GDPR

As a data subject, you have the following rights, which you can exercise by email to studio@pyloop.cz:

Your rightsDescription
Right of accessThe right to obtain confirmation as to whether and what data we are processing about you.
Right to correctionThe right to correct inaccurate or incomplete data.
Right to erasure (To be forgotten)The right to erasure of data if the purpose of the processing no longer applies or you have withdrawn your consent (does not apply to data processed under a legal obligation).
Right to restriction of processingThe right to restrict data processing in certain cases (e.g. in the event of a dispute over the accuracy of the data).
Right to data portabilityThe right to receive your data in a structured format and to transfer it to another controller.
Right to objectThe right to object to processing based on legitimate interest (in particular for marketing).
Right to withdraw consentThe right to withdraw consent at any time (if processing is based on consent).

7. COMPLAINTS

If you believe that your rights are not being respected, you have the right to file a complaint with the supervisory authority:

Office for Personal Data Protection

Pplk. Sochora 27, 170 00 Prague 7

Website: www.uoou.cz

8. COOKIES AND TRACKING TECHNOLOGIES

The website www.linguella.site uses cookies to ensure the functionality of the website and to analyze traffic.

Technical cookies: Necessary for the basic functionality of the website.

Analytical cookies: Used to measure traffic and improve services. We require your consent for these cookies.